Frequently Asked Questions

The easiest way is to order online through our ordering portal for standard menu items. For custom menus, large events, recurring programs, or kitchen management inquiries, call us at (650) 336-7178 or email info@svcccatering.com. We recommend browsing our monthly menu on the website before reaching out so you have a sense of what you would like.

We require a minimum of 24 hours notice for all orders. For larger events, recurring programs, or custom menus, we recommend 48–72 hours in advance. If you have a last-minute need, email us at info@svcccatering.com and we will do our best to accommodate.

Yes — give us a call or send us an email as soon as possible and we are happy to adjust. For cancellations, please note that any order canceled with less than 24 hours notice is subject to a 50% cancellation fee of the total order amount.

Yes. We can arrange contact-free delivery and setup for any order. Simply let us know your preference when placing your order and we will ensure meals are dropped off at a designated location of your choice.

Yes. Our online ordering portal is available for standard drop-off catering orders. Visit our online ordering page to browse the current menu and place an order directly. For recurring programs, custom menus, or kitchen management quotes, contact us directly.

We deliver corporate catering across the San Francisco Bay Area including Mountain View, Palo Alto, Menlo Park, Redwood City, San Carlos, Belmont, San Mateo, Fremont, Hayward, Sunnyvale, San Jose, Santa Clara, Cupertino, Los Altos, Campbell, Milpitas, and occasionally San Francisco. Contact us if your location is not listed — we may be able to make an exception.

We are proud to deliver our own food using trained delivery professionals on our team. We do not use third-party delivery services like DoorDash or Uber Eats for our corporate catering programs. This ensures your food arrives fresh, on time, and handled with the same care it was prepared with.

Our standard delivery fee is 10% of the net total. We are currently running a promotion offering free delivery — contact us to confirm current delivery fee status when placing your order.

Yes. Our headquarters is located at 1390 Pear Ave in Mountain View, CA — right in the heart of Silicon Valley. We regularly cater to offices throughout Mountain View and the surrounding tech campus corridor, including companies near the Googleplex, NASA Ames, and Moffett Field. Mountain View corporate catering is one of our core service areas.

Yes. Palo Alto is one of our most active delivery areas. We regularly deliver corporate catering to offices throughout Palo Alto including the Stanford Research Park corridor, downtown Palo Alto businesses, and office parks along Page Mill Road and El Camino Real.

All our meals are individually packaged by default — each person gets their own labeled container. You can always request family-style trays for buffet-style serving. Both options are available for every order.

Yes. We label all food with ingredients and clearly mark allergens. This is especially important for offices with employees who have dietary restrictions. If you have specific allergen concerns, let us know when placing your order and we will take extra care.

We accommodate all major dietary needs including vegan, vegetarian, gluten-free, halal, kosher, nut-free, dairy-free, and allergen-specific requirements. Every order includes dietary-friendly options by default. Our recurring meal programs always include at least one vegetarian or vegan protein option every day. Dietary accommodations are built in — not added at extra cost.

Yes. We offer a seasonal selection of hot food items including proteins, sides, and soups. Download our monthly menu from the website or call us at (650) 336-7178 to ask about current hot food options for your event date.

Our rotating menus feature a wide variety of cuisines to keep things interesting for recurring clients. Current offerings include Mediterranean, Asian fusion, American classics, Mexican, Italian, and seasonal specials. We also offer specialty items like sushi platters, charcuterie boards, breakfast spreads, and build-your-own station options for events. View our current menu or download a sample menu.

Yes. Plant-based and health-forward menus are among the most requested options in Silicon Valley right now, and we are fully equipped to accommodate them. Every recurring program includes vegan and vegetarian protein options daily. We can also build entirely plant-based menus for events. Fresh organic ingredients, grain bowls, seasonal salads, and lighter fare are all available — just let us know your team’s preferences when you contact us.

Absolutely. Silicon Valley offices are among the most dietarily diverse in the world, and we have built our programs to handle this seamlessly. Rather than preparing separate “special” plates, we design inclusive menus from the start so everyone has appealing options without anyone feeling like an afterthought. We regularly serve offices where the team includes vegan, gluten-free, halal, and nut-free requirements all in the same order.

Corporate catering pricing in the Bay Area typically ranges from $18 to $65+ per person depending on the service tier, menu complexity, and headcount. Our simple drop-off catering is priced per person at competitive rates. Recurring meal programs and full-service kitchen management are quoted based on your company’s specific needs. Contact us for a custom quote — we will build a proposal that fits your budget.

Our minimum order for delivery is $150. For drop-off catering, we require a minimum of 50 people. Contact us if you have a smaller order — we will let you know if we can accommodate.

For one-time orders, we charge your credit card on the day of the order. For recurring programs, we can charge on a weekly or monthly basis — whichever works better for your accounts payable process.

Yes. If you have a house account or contract and meet our minimum requirements, you may pay by check. Contact us to discuss setting up a house account for your company.

Any order canceled with less than 24 hours notice will be subject to a 50% cancellation fee of the total order amount. We understand schedules change — just contact us as early as possible and we will work with you.

We offer three tiers designed for different office needs:

Simple Drop-Off: One-time or occasional boxed meal or tray delivery. Best for meetings, events, and ad hoc office lunches. Minimum 50 people, 24-hour notice.

Recurring Meal Service: Scheduled daily or weekly delivery with rotating menus. Best for offices that want consistent meals without daily logistics. Flexible schedule options.

Full-Service Kitchen Management: We design, staff, and operate your on-site corporate kitchen with cafe displays, seasonal menus, and an employee meal subsidy program. Best for companies with 100+ employees wanting a complete cafeteria solution.

Yes. Hybrid work is the norm across Silicon Valley and our programs are built for it. Our recurring meal service can be scheduled for the days your team is in office — whether that is Tuesday through Thursday, two days a week, or any other combination. We work around your office schedule, not the other way around.

Yes. We have experience catering large-scale corporate events across Silicon Valley for companies including Tesla, Meta, NASA, and Microsoft. For events with 200+ guests, we recommend contacting us at least 72 hours in advance and filling out our quote form so we can allocate staff and resources accordingly.

Yes — as part of our Full-Service Kitchen Management tier. We work with your HR and finance teams to structure a meal subsidy that fits your benefits package. Employees order through our digital platform and the company is billed at agreed-upon rates. It is one of the most valued perks at tech companies and a strong retention tool. Contact us to learn more.

Based on what we are seeing across our client base and industry trends, the top requests in 2026 are: health-forward and plant-based menus, inclusive dietary design built into every order, interactive food stations for product launches and all-hands events, flexible hybrid-friendly scheduling, and sustainability commitments with real practices — not just promises. Dietary flexibility is now an expectation, not an option.

Yes. Interactive stations — build-your-own bowls, taco bars, live carving stations, and chef-attended service — are available for corporate events. This format works especially well for product launches, investor events, all-hands meetings, and company celebrations where food is meant to be part of the experience, not just background. Contact us to discuss station options for your next event.

Sustainable operations are built into how we work, not bolted on as a marketing claim. We use recyclable and compostable packaging across all service tiers, minimize food waste through data-informed ordering and menu planning, and use efficient processes across all kitchen operations. Many of our tech clients have sustainability requirements for their vendor programs and we are fully equipped to meet them.

Yes. Our Full-Service Kitchen Management program includes digital ordering capabilities so employees can browse the day’s menu, place their order in advance, and skip the lunch line. This is particularly popular at tech companies where efficiency and employee experience are both priorities. For standard drop-off and recurring delivery programs, orders are managed through our coordination team.

More than ever. Research consistently shows that office food programs increase the number of days employees choose to come in. In a hybrid model, the days with catered meals see measurably higher office attendance, more cross-team collaboration, and higher employee satisfaction scores. Many Silicon Valley companies have found that a recurring meal program is one of the most cost-effective perks for keeping hybrid teams engaged and on-site.